Smooth Arrival, Enjoyable Stay: Your Easy Guide Excitement awaits as you embark on your stay with us. Here's your simple guide to ensure a seamless arrival: 1. Check-In Time: * Check-in starts at 2 pm. We appreciate your understanding adhering with this schedule. 2. Check-In Location: * Head to our office at Shop 2/3142 Surfers Paradise Boulevard for a warm welcome. 3. Locked Box Code: * At 2 pm on your arrival day, we'll send you the code to the locked box via text and email. No rush—anytime after 2 pm works perfectly, even midnight if that is when you arrive! 4. Key Retrieval: * Open the locked box, find the envelope with your name, and take only that ONE envelope. 5. Inside the Envelope: * Your keys and stay instructions are inside. Everything you need for a great stay! 6. Navigate with Ease: * Follow enclosed instructions to find your designated car space and apartment. It's a breeze! 7. Communication: * Everything you need to know for your stay is in this guide.&nbsp; It is super easy to use. &nbsp;If there is anything we have forgotten to include in this guide, please reach out via text (0467 777 333) or email (bookings@hrsp.com.au).&nbsp; 8. Enjoy Your Stay: * Have a fantastic time in our accommodation! We're committed to ensuring your experience is comfy and enjoyable. Welcome, and here's to a wonderful stay at HR Surfers Paradise - Moorings!

Arrival 

We want to ensure your stay is as comfortable as possible, and that includes flexibility with your check-in and check-out times. Here's what you need to know: 
 Normal Check-In:
 The standard check-in time is anytime after 2 pm, and there's no extra charge for this. 
 Early Check-In Option:
 If you prefer an earlier check-in at &nbsp;12 pm (midday), or 1 pm, we offer this service at an additional cost to cover the expense of employing extra cleaners. 
 Here are the charges: * 12 pm (midday): Additional $135 *1 pm: Additional $85 
 Availability: Early check-in is subject to availability, and we recommend organizing this at least 36 hours before your arrival. Please contact us at bookings@hrsp.com.au to make arrangements. 
 Late Check-Out:
 Late check-out is only available if organised at least 48 hours before your check out time and is subject to availability.&nbsp; We will need to employ extra cleaners to prepare the apartment for the next guest hence this cannot be organised on your day of departure. &nbsp; 
 Here are the options: * 11 am: Additional $85 &nbsp;* 12 pm (midday): Additional $135 
 Normal Check-Out Time: The standard check-out time is 10 am, and there's no charge for this. 
 We appreciate your understanding and cooperation. If you have any questions or wish to arrange your preferred check-in or check-out times, please feel free to contact us at bookings@hrsp.com.au. &nbsp;

Arriving Early or would like Late Check Out?

Effortless Check-Out: Your Simple Guide* Please note, check out is by 10am on your day of departure. &nbsp;As your stay concludes, a few easy steps ensure a smooth check-out: 1. Tidy Up: * Take out garbage and recycling.* Turn off heating/cooling and all lights. 2. Kitchen Courtesy: * Ensure the kitchen sparkles. Cleaners do not clean the kitchen, so please leave it gleaming for the next guest. 3. Belongings Check: * Before you go, check for all your belongings. We want to make sure nothing is left behind. 4. Key Return: * Pop the keys back into the locked box at our office's front. The code remains the same as when you checked in. Note of Caution: * Be mindful, additional cleaning charges (minimum $265) may apply if the apartment isn't left in a reasonable condition. This covers emergency cleaning for the next guest. We appreciate your help in keeping things spick-and-span! We trust you had an amazing stay at HR Surfers Paradise - Moorings Resort! Safe travels and hope to host you again soon!

Check Out / Departure

To enhance your travel experience and provide you with the utmost convenience, we'd like to inform you that we do not offer on-site luggage storage services. However, we've partnered with Stasher.com to ensure you have hassle-free options. Should you require luggage storage before or after check-out, we highly recommend utilizing Stasher.com. Their secure location at Xpress Tees in Surfers Paradise, conveniently situated directly opposite the HRSP.com.au office, provides a reliable solution for your storage needs. Stasher.com offers a seamless and trusted luggage storage experience, allowing you to explore and enjoy without the burden of your belongings. www.stasher.comThank you for choosing HRSP. &nbsp;Safe travels!

Luggage Storage

Parking Made Simple: Your Easy Guide Finding your parking spot is a breeze at HR Surfers Paradise Moorings Resort! Follow these simple steps: Location: * Your parking awaits at the Moorings Resort car park, 63 Cavill Avenue, Surfers Paradise. Entry: * Cruise into the driveway and stop before the boom gate Swipe &amp; Raise: * Use the FOB from the envelope you picked up at our office to swipe at the card reader. Voila! The boom gate will raise. &nbsp;Enter and go down the ramp to the left to your designated car space. Card Intel:* Your car park number and level info? It's right there on the key tag for quick reference. &nbsp; Extra Cars? No Problem: * Got more wheels? There is a public car park less than a minutes walk from the resort called Bruce bishop Car Park. &nbsp;Super cheap, super convenient. Someone has parked in your Spot:* &nbsp;Please send an image of the offending vehicle with its Registration number and the car space number to bookings@hrsp.com.au and we will arrange to have the vehicle towed. Please also inform us of your vehicles registration number. In the meantime please park in one of the visitors spots. Parking made easy. Enjoy your stay at HR Surfers Paradise - Moorings Resort.

Parking Instructions

The Maximum Car Park Height in this resort is 1.9m. &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; __________ If your car is taller than 1.9m there are&nbsp;visitors car spaces that are on the first come basis.&nbsp; When you go through the book gate turn to the right. &nbsp;Leave a note on your dash with apartment number and mobile phone number for resort security. &nbsp;

Check In and Check Out Instructions